Contract Information

Our Rental Contract

The image below better explains the more important parts of our form...

	Who to call in the case of an emergency.
	BOLD HEADINGS makes our form easy to follow.
	Principal excesses are shown up front - not hidden away in the fine print.
	Easy to follow itemised charges.
	Who you dealt with, ie: your contacts at Meteor
	Conditions of hire in brief - easily read before signing! (The brief outline of our conditions on the face of our rental agreement is intended for use as a GUIDE ONLY. We recommend that our clients familiarise themselves with both faces of our agreement before signing same.)

In the rental industry the fine print to the rental agreement could generally be summarised thus: "the client is to return the rental vehicle in the same condition as originally supplied, fair wear and tear being the only exception - any damage or breakage is to be paid for by the client, up to the level of the excess". The condition of the vehicle at the time of handover to the client is generally noted on the rental agreement using vehicle illustrations for this purpose.

While the vehicle and equipment illustrations to our damage report are far more comprehensive than most, this system is not perfect. Invariably when a vehicle is returned with damage a discussion arises with the client as to whether or not the damage was pre-existing. For unscrupulous firms with substandard paperwork this system forms the basis for 'inventing' damage and overcharging of the client upon return.

Meteor Car & Truck Rentals is pleased to announce the introduction of high resolution digital cameras, to photograph our vehicles before handing them over to our clients.

The introduction of this modern technology will virtually eliminate disputes in this area and protect your interests.