Conditions of Hire

All rentals are subject to the terms and conditions on the rental agreement. Rates, conditions and specifications are subject to change without notice. Rates, deposits and fleet vehicle range may vary between locations. All due care is given to supply the vehicle requested, however, if a vehicle of the type requested is not available, a similar vehicle will be supplied.

Vehicles offered on an unlimited kms basis are restricted to a 200km radius of the originating depot - use beyond this zone is available by arrangement (POA). Unlimited km rates where shown are available ex our Cairns and Townsville depots - limited km travel applies to all rentals ex our Mt Isa office (POA). Cars, mini buses (7-14 seat), 25 seat buses and trailers (other than those specifically designed and nominated for off road use) are limited to sealed road use. Beach work is prohibited to all vehicles. Failure to comply renders comprehensive cover null and void and will result in loss of bond.

Weather permitting four wheel drive rentals to Cape York are available between the 1st of April and the 31st of October inclusive - a minimum hire period of 14 days applies.

One way rentals of trailers is available to selected destinations. One way rental of cars, trucks, buses, 4WDs and utilities is available to any approved destination within mainland Australia regularly serviced by an intercity bus line. Other than car rental between Townsville and Cairns depots a relocation fee is applicable - POA.

Motor vehicles (and trailers):
All current open Australian, overseas and international licenses are acceptable. Minimum age: 21. Overseas licenses must be in English (RACQ can provide international drivers licenses locally for clients driving in Australia with foreign language licenses).

At the time of collecting the vehicle we require the estimated total of the rental, plus a fuel and security bond of $100 to trailers used locally ($200 for out of town use), $500 to cars, buses and trucks,and $1,000 to 4WD's.

We accept payment via cash, business cheque (conditions apply), credit card (Bankcard, Mastercard, Visa, Diners, Amex and JCB) and EFTPOS. Payment by credit card is mandatory for visitors from overseas.

Credit facilities are available subject to application and approval.

Click here for details of the services available.

Whilst we welcome firm bookings, we do not accept temporary bookings at any time.

(Buses 4WD’s and Chrysler 300C luxury sedans only)
A $100 deposit is required to confirm booking. This deposit is non-refundable if a cancellation is made within 7 days of departure date.

A cancellation fee equivalent to one day's rental at the normal daily rate (but excluding risk reduction options) will be applied where the client doesn't show, or makes a cancellation within 2 hours# or after the time (and date) nominated for collection. In addition if a local delivery was requested (including to airport) and the vehicle was delivered a further fee of $30 GST inclusive will apply.

#The minimum 2 hours notice applies to office hours ie: cancellations for vehicles booked for collection between 7.30am and 9.30am (or for delivery/dropoff after hours) must be made the day before, prior to 5.00pm.

Quoted daily rates cover up to 24 hours, calculated from the time the vehicle was booked for collection. Late returns will be charged at 1/5 daily rate per hour up to 4 hours after which full daily rate will apply. Quoted rates are based on a continuous rental basis, with no deductions for weekends, public holidays, servicing downtime etc.

Included in our rates.

An administration fee is applied as an extra (1.5% of contract value GST inclusive).

Our vehicles are supplied full of fuel - clients may either return same full of fuel, or leave it to our staff to top up upon return in which case a $15.00 service fee applies, in addition to the cost of the fuel taken (at cost).

Client is responsible for:
a) normal daily checks and top-ups (oil, water, fuel, tyre pressures etc);
b) notifying and arranging for servicing by Meteor Car & Truck Rentals at regular 10,000km intervals and mechanical repairs as required - damage arising from failure to comply is to the client’s account.

Included in our rates however Renters are reminded that:

an excess applies for any damage howsoever caused while in the Renters possession — the size of the excess varies according to driver’s age, vehicle type and rental office location.

We have available a risk reduction package which:
1. Reduces the amount of the excess
2. Covers against stone damage to the front windscreen and headlights (all vehicle types, and puncture repairs to tyres for sealed road use of cars and minibuses only - a NIL excess applies if taken advantage of.

Please note that our risk reduction package is mandatory for clients settling by cash or debit card.

Refer to our section on Loss and Damage Cover information for more details, or alternatively, contact our office.

The information on this site is general and is not intended to be advice on any matter. Nothing contained herein is intended to constitute an offer, inducement, promise or contract of any kind.

Ownership of the material within this web site remains vested in the proprietors of Meteor Car & Truck Rentals.

When driving drivers must use the requisite care and diligence required by law. Nothing within this site shall derogate from this legal requirement whatsoever.

The use of this web site and the material contained within it are governed by the laws of Australia generally and the state of Queensland in particular and all disputes are to be determined in accordance with these laws.